Insurance Call Services

Customer care is paramount in an industry designed to mitigate worst-case scenarios. If a customer calls to file a claim, request roadside assistance or report a disaster, they need fast, efficient response. They also need professionalism and warmth.

At Instant Call Center, we offer scalable insurance call services for customers at every point in the insurance cycle, from billing to questions to claims.

• • Claims intake

• • Underwriting verification calls

• • Payment reminders, account service calls

• • Natural disaster, disaster recovery calls

• • Roadside assistance

• • Lead capture

• • Customer service

• • Market research

In the insurance industry, unexpected events are business as usual. How you respond can make or break your customer relationships. With Instant Call Center as your partner, you can rise to the occasion, exceeding your customers’ expectations. You’ll be there for them when it matters most.